False Alarms
Due Diligence and Care in Prevention
One of the keys to avoiding any problems of false alarms lies in the regular testing of the system in concert with Johns Brothers staff. Testing is simple, absolutely necessary to ensure your home or business is covered properly, and is a staple of the Johns Brothers service to you.
Avoiding the Problem
For many years, false alarms were the most perplexing aspect of security systems, both commercial and residential. Local governments decried the use of police and fire department manpower to respond to false alarms and looked for any number of ways to solve the problem. Security companies such as Johns Brothers Security worked closely with area police and fire personnel to determine the root causes of most of the false alarms.
Regrettably, the vast majority of false alarms are the result of poor training and user error. The system hardware, with its solid state technology and immensely improved signaling, is no longer a major contributor to the problem of false alarms.
Local governments also created penalties for false alarms. Some are multi-tiered fines, minimal for the first false alarm, and escalating rapidly for the second and third or more times within in a specified period of time. The statistics showed that a small percentage of the facilities and homes equipped with alarm systems was responsible for a large percentage of the problem.
You can rest assured that Johns Brothers will install equipment which will not go off without cause. You can rest assured that the Dispatchers in the Johns Brothers Central Monitoring Station will exercise all due diligence and care to ensure that there is no call to authorities unless and until all steps outlined to us by you have been completed. And you can be confident that Johns Brothers professionals will conduct complete and thorough training on the system to you in order to help you avoid user-caused false alarms.
One of the keys to avoiding any problems of false alarms lies in the regular testing of the system in concert with Johns Brothers staff. Testing is simple, absolutely necessary to ensure your home or business is covered properly, and is a staple of the Johns Brothers service to you.
Our Central Monitoring Station, located in the heart of the area in Norfolk, is on duty 24 hours of every day, every week, every month, all year every year. The staff is trained to assist Johns Brothers clients in the testing process.
You can rely on us to help you avoid the problem from the very first day your system is installed.
